craft&culture. artisan by design

CUSTOMER CARE

Terms & Conditions

All content on this site, including, but not limited to: informational content, graphic images and program code such as html and javascript are the copyright 2012 of Craft and Culture, Ltd. and may not be reproduced in any manner without the express written consent of Craft and Culture, Ltd.

All prices listed are accurate to the best of our ability. In the rare case that an item is not listed correctly, Craft and Culture, Ltd. reserves the right to cancel the sale and offer the items again with the correct information.

Craft and Culture, Ltd. does not guarantee the availability of any items listed on www.craftandculture.com. If the item selected for purchase is not available, Craft and Culture, Ltd. will make every effort to contact the customer to notify them of the cancellation.

Return Policy

All sales are final on jewelry, home goods and swimsuits. We do our best to provide you with all the information you will need to make your purchase. If you have any additional questions about an item, send us an email at info@craftandculture.com and we will be happy to help you.

SHIPPING

We will process your order by the next business day, Monday through Friday, holidays excluded. Orders are shipped from Seattle, Washington. Residents of Washington state will pay 9.5% state tax on all items shipped. While the rates vary in Washington, we pay the local amount based on where we sell and ship from.

Domestic Shipping

Orders within the U.S are sent by UPS or USPS. Shipping rates depend on weight and location. If applicable, a shipment confirmation email with a tracking number will be sent to you.

International Shipping

We will be shipping internationally as soon as possible. If you would like to buy something but live abroad please contact us and we can work it out.

Unclaimed Packages

Craft and Culture, Ltd. is not responsible for any packages returned to us as refused, undeliverable, unclaimed or because of incorrect or insufficient address.

PRIVACY POLICY

Any information that you provide with your order is confidential and will not be disclosed to other organizations or third parties. We will add you to our mailing list if your email is provided. If you would like to be removed from our mailing list, please email info@craftandculture.com.

PRESS INQUIRIES

For high-resolution images or press inquiries pleas email media@craftandculture.com